Effective Date: January 1, 2025
These Terms of Service govern your access to and use of the AffectAtlas platform, research services, and related tools. By using our services, you agree to be bound by these terms.
Platform Access & Account Management
Access to AffectAtlas requires a valid account with accurate registration information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or pose security risks to our platform or other users.
Subscription Services & Billing
Our platform operates on a tiered subscription model with various access levels and feature sets. Subscription fees are billed in advance and are non-refundable except as required by applicable law.
Price changes will be communicated with at least 30 days' notice, and continued use of the service after the effective date constitutes acceptance of the new pricing.
Research Participation & Data Rights
Participation in research studies is voluntary and governed by separate informed consent processes. You retain ownership of your original data while granting us necessary licenses to provide our services.
Research findings may be published in anonymized, aggregated form to advance scientific knowledge, with appropriate attribution and ethical oversight.
API Usage & Integration Guidelines
API access is subject to rate limits, usage quotas, and technical specifications outlined in our developer documentation. Abuse of API services may result in temporary or permanent access restrictions.
You are responsible for ensuring that your API integrations comply with applicable laws and do not interfere with platform operations or other users' access.
Intellectual Property Rights
AffectAtlas retains all rights to our platform, algorithms, research methodologies, and proprietary technologies. You may not reverse engineer, copy, or create derivative works based on our intellectual property.
You grant us a license to use your feedback, suggestions, and contributions to improve our services, with appropriate recognition where applicable.
Data Processing & Analytics
Our platform processes various types of data to provide emotion analytics and research insights. You consent to this processing as outlined in our Privacy Policy and applicable data processing agreements.
We implement appropriate technical and organizational measures to protect data integrity and maintain the scientific validity of our research outputs.
Service Availability & Performance
While we strive for high availability, we do not guarantee uninterrupted service. Scheduled maintenance, updates, and unforeseen technical issues may temporarily affect platform access.
We provide service level commitments appropriate to your subscription tier, with remedies for significant service disruptions as outlined in your service agreement.
User Conduct & Prohibited Activities
You agree to use our platform responsibly and in compliance with applicable laws. Prohibited activities include unauthorized access attempts, data scraping, harassment of other users, and violation of research ethics.
We reserve the right to investigate suspected violations and take appropriate action, including cooperation with law enforcement when necessary.
Third-Party Integrations & Services
Our platform may integrate with third-party services and tools. We are not responsible for the availability, functionality, or terms of service of these external providers.
Your use of third-party integrations is subject to their respective terms and privacy policies, which you should review independently.
Limitation of Liability
Our liability is limited to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damages arising from your use of our services.
Total liability for any claims related to our services is limited to the amount paid by you for the services in the twelve months preceding the claim.
Indemnification Obligations
You agree to indemnify and hold us harmless from claims arising from your use of our services, violation of these terms, or infringement of third-party rights.
This indemnification includes reasonable attorney fees and costs associated with defending against such claims.
Termination & Account Closure
Either party may terminate the service relationship with appropriate notice. Upon termination, your access to the platform will cease, and we will handle your data according to our retention policies.
Certain provisions of these terms, including intellectual property rights and limitation of liability, survive termination of the service relationship.
Dispute Resolution & Governing Law
Disputes will be resolved through binding arbitration in accordance with established arbitration rules, with proceedings conducted in English in a mutually agreed jurisdiction.
These terms are governed by applicable law, and any legal proceedings must be brought in the appropriate courts with jurisdiction over our business operations.
Force Majeure & Exceptional Circumstances
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or widespread technical failures.
During force majeure events, we will make reasonable efforts to maintain service continuity and communicate with affected users about expected resolution timelines.
Modifications & Updates
We may modify these terms from time to time to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated with reasonable advance notice.
Continued use of our services after term modifications constitutes acceptance of the updated terms, though we may seek explicit consent for significant changes.
Contact Information & Legal Notices
For questions about these terms or legal notices, please contact our legal team through the designated channels provided on our platform.
All legal notices must be provided in writing and delivered to our registered business address or through our official communication channels.